FAQ
CONTACT US
FAQ
Long Air Conditioning of Conroe, TX knows that controlling your indoor environment can present a major investment, and the various systems and controls to choose from can be a challenge. We hope that the following answers to some of the most common questions will help prepare you for a discussion about your needs. Contact us with questions.
Clean Air
Q: Why should I be worried about my air indoors?
Q: What might be in my home or office air affecting health and comfort?
- Dust
- Animal hair and dander
- Mold spores
- Smoke
- Bacteria
- Pollen
- Dust mites
- Lint
- Cooking grease
Q: What can Long Air Conditioning and Trane do to help make air cleaner?
A: The best thing you can do is remove as many particles from your air as possible. Trane’s revolutionary Trane CleanEffects air filtration system works as part of your total comfort system, removing up to an industry-leading 99.98% of airborne allergens. No other system matches the effectiveness of Trane CleanEffects.
Getting Started
Q: Why is a matched system so important?
A: When all your components are properly sized to your home, you can control exactly how much heating or cooling you need so you can relax.
A properly sized matched system also enables every component to perform optimally, maintaining proper cycle times, controlling humidity, and minimizing system sound.
And because a matched system suits the size of your home or office space, the cost of heating and cooling is greatly reduced. Call Long Air Conditioning for a professional load calculation and green efficiency.
Q: What is a SEER rating and how does it impact my energy costs?
Q: What do all those rating numbers mean?
Gas furnaces are rated for AFUE (Annual Fuel Utilization Efficiency) – the amount of heat used to warm your home or office space from the burned fuel. Late model furnaces use 90% of available heat. Many older models are only 60% efficient.
For air conditioning, the rating is SEER (Seasonal Energy Efficiency Ratio). It allows you to compare different product brands with similar efficiency ratings. The actual efficiency rating for a specific system depends on the combination of the outdoor unit and the indoor coil. These ratings are available from your dealer and the Air-Conditioning and Refrigeration Institute’s Energy Guide. And
Heat pumps are rated by SEER for cooling efficiency and by HSPF (Heating Seasonal Performance Factor) for heating efficiency. Again, the higher the rating, the less energy used to warm your home or office space.
As an independent Trane dealer, Long Air Conditioning can help you make all these comparisons. Or reference the ARI Directory.
Equipment Size
Q: What is a load calculation and why is it so important?
A: A load calculation determines the proper size system for your specific home or office. Long Air conditioning factors in a number of criteria, like square footage, number of windows, and year-round weather concerns.
Proper load calculation ensures maximum system efficiency and optimum performance, to give you long-lasting, reliable comfort whatever the season.
Q: How do I verify the size of my air conditioner or heat pump?
A: The capacity in tons of a Trane outdoor unit is determined by dividing the 7th and 8th digit of the model number by 12. So if the model number is 4TTX4036A1000A, take 36 and divide by 12, equaling 3 tons.
This is only for Trane models. Other companies use a different method based on their model number nomenclature.
Q: How do I find out about promotional programs or specials on Trane equipment?
A: All promotional programs are administered locally to promote particular products during particular times by
Promotional Programs
Purchasing
Q: Does Trane provide financing options for equipment purchases?
A: If you don’t have ample cash or credit available at the time of purchase, your Trane dealer has some options that can help. When you call for an appointment, ask the dealer to give you all the payment options he has available. Once financing is out of the way, your decision will be a little easier. Click here to apply for financing.
Products
Q: The air coming from the registers feels cool when my new heat pump is set for heating. Is there a problem?
A: The air temperature coming out of heat pump registers often confuses some people. The air is heated to about 90 to 95 degrees, depending on the outdoor temperature. While this temperature is approximately 20 to 25 degrees warmer than the indoor temperature, it is below body temperature (98.6 degrees), making airflow feel cool to the touch.
Q: What is a hot surface igniter?
A: Unlike older-model gas furnaces that used a standing pilot light to ignite the burners, many of today’s models use an electronic ignition system. This includes a Hot Surface Igniter (aka glow plug or glow stick). The igniter receives electrical current to heat its surface and ignite the burners in the furnace.
Cracks in a hot surface igniter are not necessarily visible. After installation, have Long Air Conditioning check the glow pattern for inconsistencies and replaced it, if necessary. Cracks will not necessarily prevent the igniter from
Q: What is an air handler?
A: The major components enclosed in an air handler’s cabinetry are the blower and motor, controls, heater compartment, and an evaporator coil. This is why it is sometimes referred to as a fan coil. Standard air handlers, like the single stage furnace, deliver the same airflow no matter what the temperature inside. Trane’s variable-speed air handler has Comfort-R Enhanced mode, like our variable-speed gas furnace, allowing the coil to cool down quickly and the blower to slowly ramp up and ramp down or to operate at 50 percent of the cooling air speed in the FAN ON position. This provides greater humidity control, quieter operation, maximum air circulation, temperature distribution, and air filtration for greater control of your home’s indoor environment.
Q: I am interested in a programmable thermostat for my home comfort system. What thermostat should I select?
A: Long Air Conditioning recommends Trane Programmable Comfort Controls such as the XL800 or XL600 series thermostats. Contact us for assistance with
Q: What is a heat pump?
A: The heat pump is an air conditioner that reverses the process of removing heat from the inside of the house in summer to absorbing the heat from
Q: What is the purpose of auxiliary heat?
A: Under normal operating conditions, the auxiliary heat is brought on automatically by the thermostat when the indoor temperature drops during heat pump operation. There are also times during cold, wet weather when the outdoor coil may ice up and your heat pump will go into a defrost cycle. This is nothing more than reversing the process back to cooling mode.
Q: Is a heat pump the right choice for my home?
A: The heat pump is effective in many geographies. In
To determine which system would serve your specific needs best, Call Long Air conditioning to perform a load calculation on your home or office space, and then estimate the cost of operation for the different combinations of equipment.
Contact Long Air Conditioning Inc. today at 936-756-5645 with all your heating and cooling questions.